The personal details supplied or collected in the following website:

  • faoma.com
  • www.faoma.ru

and will be treated by Faoma S.r.l. – Via Callalta, 97 – 31057 Silea (Tv), Italy, as independent owner of the treatment.

Dear User,
we wish to inform you that Legislative Decree No. 196 of June 30th, 2003 covers the protection of persons vis-à-vis personal data processing. According to the above-mentioned legislation, such a processing will comply with the principles of correctness, legality and transparency and will protect your privacy and your rights. Therefore, pursuant to article 13 of Legislative Decree No. 196/2003, we provide you with the following information: 

1. The data that you provide will be processed both in soft copy and in hard copy by the appointed staff for the following purposes: A) reply to information or commercial requests; advise updates; allow the subscription to events; respond to inquiries; acquire preliminary information aimed at entering into agreements; arrange commercial offers; comply with activities that are strictly associated with and instrumental to the management of relationships with users. B) use the data for promotional initiatives. 
2. Data processing will be paper-based and/or on magnetic, electronic or web supports, in full compliance with the Privacy Code. Data will be stored for a period not longer than the purposes for which the data was collected and later processed. 
3. The provision of the data and the consent are optional but, if they are lacking, the data controller may be incapable of responding wholly or partially to an interested party’s request. Failure to give consent for the purposes outlined under point B) does not entail any consequence except for the data controller’s impossibility to use the data collected for commercial and promotional purposes. 
4. The data collected will not be released unless explicitly authorized to do so but may be notified to companies of the Group; providers of services for managing the information system; freelance professionals, assistance and consultancy firms or companies, usually appointed as data supervisors. The list of supervisors is continuously updated and made available at the data controller’s head office. Any further notice or release will occur only subject to the interested party’s explicit consent. 
5. The data controller is: Faoma S.r.l. – Via Callalta, 97 – 31057 Silea (Tv), Italy. 
6. You may enforce your rights at any time vis-à-vis the data controller, in accordance with Art. 7 of Legislative Decree No.196/2003 by emailing the data Controller at com@frau.it 
7. Should you wish to receive promotional material or be kept up-to-date about our initiatives, we encourage you to subscribe to our newsletter authorizing us to use the email address provided as mailing tool.


The personal details that we receive from our customers help us to customise and to consistently improve our services on the site. With your consent, we use your personal details (a) for commercial communications, marketing, statistical analysis, and marketing research, for ourselves and on behalf of third parties (for example to communicate to you on orders, products, services, and promotional offers, recommend products and services that may be of interest to you, send promotional communications, including customised ones); (b) to create profiles, and analyse your consumption habits; (c) for geographical localisation activities. We also use these details to improve our site, to prevent and identify fraud or abuse that may damage our website, and to enable third parties to carry out technical and logistical activities, as well as any other types of activities, on our behalf.


Most of the personal details that we collect are supplied by you, when you are looking for a product, or when you communicate with customer service by telephone, e-mail, or in any other way. The details that you provide include your name, address and telephone number, e-mail address, sex, age.


We collect and analyse details such as the IP address used to connect your PC to the internet, login details, e-mail address, password, computer and connection information, such as the browser type and version, the operating system and the platform, order history, cookies, products displayed.


With the objective of improving and customising the service offered, and with your consent, we will use cookies. Cookies are alphanumeric identifiers that are transferred on to your hard disk through your browser, in order to enable our systems to recognise your browser, and provide certain services. Cookies are installed when you start navigating through the site.
In our site, we use the following cookies:

  • language detection cookies;
  • cookies used by Google Analytics to identify unique visitors;
  • cookies used by Google Analytics to identify a session and track where a visitor comes from;
  • cookies used by Google to assess the efficacy of a campaign;
  • cookies used by Google Analytics to save the activities of the user on the pages visited.

No personal details are saved in the cookies used. Therefore, cookies cannot be attributed to a certain person, and therefore cannot be traced back to you. In no way, it will be possible to collect your personal details, and no attempt will be made as far as this is concerned.

The Help menu of the Toolbar of most browsers will indicate how to prevent the browser from accepting new cookies, how to set the browser to warn you when you receive new cookies, and how to disable cookies. The refusal or deletion of cookies may result in a slow down and a decrease in the quality of the services of the site, or even prevent the site from working.

For further information on this, visit the specific web pages of the browser being used:


The treatment will be both automated and manual, using procedures and tools aimed at ensuring maximum safety and confidentiality, by purposely appointed individuals in compliance with the applicable laws.


The personal details of our customers are an important part of our work and give us the possibility of optimising our offers. It is not within our activities to sell customer details to third parties.


The provision of personal details is optional. Failing to provide certain personal details upon registration, may however result in the impossibility to register on the site, and therefore the impossibility to provide the services


You will be able to exercise all the rights of access recognised by the applicable regulations for the safeguard of personal details. These will include, by way of example, the right to access the details, the right to update, delete, correct, integrate, or block the details, or to transform them into an anonymous format, as well as the right to oppose to the forwarding of commercial information, and, in any case, to any legitimate reasons for the treatment of your details, by contacting directly, without formalities, the owners of the treatment: Faoma S.r.l. – Via Callalta, 97 – 31057 Silea (Tv), Italy


Our activities change constantly. Therefore, also the Privacy Notice is subjected to changes. We recommend that you check our Site regularly for any changes. Should significant changes become necessary, we will take care to inform you, so that you may provide or deny your consent to the changes. Unless otherwise stated, the current Privacy Notice applies to all your personal details.